In Japan, measures are in place to help ensure that passengers can evacuate safely and smoothly in the event of a disaster, or when a disaster is expected.  At train stations, bus terminals, passenger ship terminals, airports, and other transportation/accommodation facilities, travelers can receive guidance and important information to help them respond appropriately.  To support international visitors, multilingual announcements and information are also provided, making it easier for travelers from around the world to understand evacuation instructions and other important updates.
If a disaster occurs during your trip, stay calm, follow the instructions provided by staff, and check the latest information from reliable sources.

As part of your Japan travel preparations, we have gathered some trusted websites and useful contact information to keep in mind during your stay.

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Japan Safe Travel Information – JNTO
https://www.japan.travel/en/japan-safe-travel-information/

The Japan National Tourism Organization (JNTO) provides a dedicated website for international travelers called Japan Safe Travel Information.  The website brings together disaster-related information from across Japan, making it easier for visitors to check the latest emergency updates.  The website also provides emergency information on a map of Japan, allowing travelers to check conditions in their destination or surrounding areas.You can find information about:
-Earthquakes
-Tsunamis
-Volcanic activity
-Weather-related warnings
-Other disaster and emergency information

Tip: Save the Japan Safe Travel Information website before your trip so you can quickly access it if an emergency occurs.

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Japan Visitor Hotline – JNTO
 

Within Japan 050-3816-2787

From Abroad:  +81-50-3816-2787

If you need assistance during your trip, the Japan Visitor Hotline operated by JNTO is another important number to keep in mind. The service is available 24 hours a day, 7 days a week, with support in English, Chinese, and Korean.

The hotline provides multilingual support for international visitors and can assist with:
☑️Natural disasters and emergencies
☑️Illness and other urgent situations
☑️Transportation information
☑️General tourist information

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Stay Updated with NHK WORLD-JAPAN
https://www3.nhk.or.jp/nhkworld/

During a major disaster, having access to accurate and up-to-date information is especially important. 
NHK WORLD-JAPAN, the international service of Japan's public broadcaster, provides news and information in English 24 hours a day.  The service is also recommended as a reliable source of information for travelers by the Japan Tourism Agency.

It is a useful source for checking the latest information from Japan and across Asia, particularly during major events such as:
☑️Earthquakes
☑️Typhoons
☑️Other natural disasters