Getting sick or injured while traveling can be stressful, especially when you are unfamiliar with the language or local healthcare system.   Here is information on reliable sources as also recommended by the Japan Tourism Agency.  Save this guide for your next trip to Japan and travel with greater peace of mind!

JNTO's dedicated Medical Information for International Travelers website

https://www.jnto.go.jp/emergency/eng/mi_guide.html

The website allows travelers to:
☑️Search for medical institutions
☑️Find information about travel insurance
☑️Check emergency contact information
☑️Access medical-related travel information

The information is available in multiple languages, including English, Korean, and Chinese, making it a useful resource for international visitors.
 

Japan Visitor Hotline – JNTO

Within Japan: 050-3816-2787 / From Abroad:  +81-50-3816-2787

If you need assistance during your trip, the Japan Visitor Hotline operated by JNTO is another important number to keep in mind. The service is available 24 hours a day, 7 days a week, with support in English, Chinese, and Korean.

The hotline provides multilingual support for international visitors and can assist with:
☑️Natural disasters and emergencies
☑️Illness and other urgent situations
☑️Transportation information
☑️General tourist information

If You are in a Medical Emergency and Require an Amubulance 

For urgent medical assistance or if you need an ambulance, call 119. When the dispatcher answers, let them know that you are experiencing a medical emergency.

For more information on how to call an ambulance and what to do in an emergency, you can download the guide provided by Japan’s Fire and Disaster Management Agency.  https://www.fdma.go.jp/publication/portal/post1.html
 

Be Prepared and Enjoy Japan with Peace of Mind : Travel Insurance

Emergencies are never something we want to think about when planning a vacation. However, taking a few minutes to prepare before your trip can make a big difference if something unexpected happens.  Purchasing travel insurance is one way to give yourself greater peace of mind, especially in case of an unexpected medical emergency while traveling.　Here at H.I.S., we offer insurance plans by Allianz:  https://www.his-usa.com/destination-japan/insurance/